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Let nothing hold you back

EXCHANGE AND RETURN QUERIES

How do I exchange or return an item?

To exchange or return an item, please visit our website or store and bring your original order confirmation and the item you wish to exchange or return. Our customer service team will be happy to assist you with the process.


 

Can I bring back an item I purchased for a refund or exchange?

Yes, you can exchange or return most items purchased from our website or store within 30 days of purchase. Please note that some restrictions may apply, such as items that are marked as final sale or items that have been used or damaged.


 

DELIVERY QUERIES

What is the cost of shipping?

Shipping costs are calculated based on the weight and dimensions of your order, your shipping address, and the shipping method you choose. You can view estimated shipping costs on our product pages and during checkout. To view exact shipping costs, please add items to your cart and proceed to checkout.


 

What are the shipping methods available?

We offer a variety of shipping methods to suit your needs. Standard shipping is typically the most economical option, while expedited shipping offers faster delivery times. You can also choose to pick up your order in person at our store. To view available shipping methods and estimated delivery times, please add items to your cart and proceed to checkout.


 

ORDER QUERIES

How can I check the status of my order to ensure it was successfully placed?

Upon successful order placement, wearware will notify you via email or SMS. A detailed confirmation email will follow, providing comprehensive information about your order. 

Can I cancel my order after it has been placed?

We process the orders quickly, so it may not be possible to make cancellations once your order has been placed. However, please contact our customer service team as soon as possible and we will do our best to accommodate your request.